On This Page: Order Online | FAQs | Why | Contact Us
All Novus Biologicals products and resources are now available at bio‑techne.com. Coming soon, online ordering for Novus products will ONLY be available on bio-techne.com. Access all Bio-Techne brands including R&D Systems, ProteinSimple, and Tocris on ONE website offering the best-in-class antibodies, proteins, ELISAs, and more!
ACTION Required for ONLINE PURCHASES
ACTION Required for ONLINE PURCHASES
To avoid an ONLINE order delay
1. Accounts Payable: (For North America Customers Only)
- Set up Bio‑Techne Sales Corporation as a vendor in your system
- View Purchase /Payment section of FAQs
- Contact accountsetup@bio‑techne.com for assistance
2. Novus Online Purchasers (All Regions): Create your online bio‑techne.com account
Note: For security reasons, we cannot transfer your existing Novus online account password.
- Go to bio‑techne.com/account/register
- Create an online account
- For North America Customers Only - make sure your institution has set up Bio‑Techne Sales Corporation as a vendor
Current Customers can Keep Ordering by Phone, Fax or Email
Current Customers can Keep Ordering by Phone, Fax or Email
Your Novus Biologicals purchasing accounts can still be used for phone, fax, and email orders. To place an order by:
Phone: 1-888-506-6887
Fax: 303-730-1966
Email: nb-customerservice@bio-techne.com
Learn How to Find my Products on bio‑techne.com.
To request a quote for bulk or custom orders
We continue to offer our bulk and custom order services. Fill out your request for
FAQs
If you are already a Novus Biologicals customer purchasing via phone/fax/email, please use the following information:
Vendor Address:
Novus Biologicals
10771 East Easter Avenue
Centennial, CO 80112
Remit to Address:
Novus Biologicals, LLC
LBX - 139121
PO Box 1691
Minneapolis, MN 55480
DUNS: 00-424-1456
TIN: 26-3661450
To submit a purchase order
- Ensure Novus Biologicals is set up as your vendor.
- Submit the order and include the following information:
- Your name, email, telephone, and fax number
- Full invoicing and shipping addresses
- Purchase order number for tracking purposes
- Novus Biologicals part number(s)
- Quantity
- Pricing
- Any special requirements
- For any additional purchase order requirements, email NB-CustomerService@Bio-Techne.com
If you'd like to purchase from Bio-Techne Sales Corporation, the vendor account information is as follows:
To make electronic payments
Receiving Bank
071000288
BMO Harris Bank NA
320 Canal St.
Chicago, IL 60606, USA
Beneficiary
Account number: 1832914
Bio‑Techne Sales Corporation
614 McKinley Pl NE
Minneapolis, MN 55480-9201
612-379-2956
Routing number: ABA071000288
Swift code: HATRUS44
Please submit all remittance details to accounts.receivable@bio‑techne.com
Standard payment terms on credit accounts: Net 30
To order online
To place an order through bio‑techne.com, you’ll need to set up a Bio‑Techne online account. We accept Visa, Mastercard, American Express, or purchase orders for online orders.
To order by phone, fax, or email
Your Novus Biologicals purchasing accounts can still be used for phone, fax, and email orders. Contact us at nb-customerservice@bio‑techne.com to place your order.
To request a quote for bulk or custom orders
- Complete the Bulk Quote
- Complete the Customer Formulation Services Quote
- Review all our custom service options
To apply for credit
Fill out the credit application at bio‑techne.com/new-account-setup and email your completed application to BTCredit@bio‑techne.com.
I already have a Novus Biologicals purchasing account. Can I use it at Bio‑Techne?
Yes. All existing Novus Biologicals purchasing accounts have been transferred to Bio‑Techne Sales Corporation which allows you to order products from Novus Biologicals or any of our other brands found on bio‑techne.com.
However, to place a Bio‑Techne order online, you’ll need to ensure your institution has Bio‑Techne Sales Corporation as a vendor and set up a new online account on bio‑techne.com.
Can I continue purchasing Novus Biologicals products using my existing credit?
Yes. But you’ll only be able to use your Novus purchasing account when ordering by phone, fax, and email.
Please note, that when ordering products online at bio‑techne.com, refer to the instructions under the “For Purchase/Payment Setup”
Can I place a Bio‑Techne online order using a purchase order?
Yes. To place an order online, you’ll need to set up an online account on bio‑techne.com and make sure Bio‑Techne Sales Corporation is set up as a vendor in your system. Reference 'North America Only, Purchase/Payment Setup’ section of the FAQs on this page for details.
I’d like to set up Bio‑Techne as a vendor. Where can I get that information?
Reference ‘North America Only, Purchase/Payment Setup’ section of the FAQs on this page or reach out to accountsetup@bio‑techne.com if you have any questions.
What are Bio‑Techne’s payment terms for purchase orders?
Net 30 days from date of invoice.
Can I purchase products on bio‑techne.com online using a credit card?
Yes! We accept Visa, Mastercard, and American Express. If you don’t have an existing Bio-Techne Sales Corporation purchasing account at the time of order placement, your order may be subject to a minor fulfillment delay for account set up and verification.
If I have a line of credit at Novus Biologicals, will it carry over?
Yes, your credit will carry over. Please note:
- If you previously established a line of credit with Novus Biologicals and have used that account within the previous 24 months, your account, payment terms and credit limit will have been automatically transferred to Bio‑Techne Sales Corporation.
- If you had an account previously with no activity within the last 24 months, credit terms will need to be re-established through re-application.
What are the current domestic shipping rates?
- Phone, Fax, Email Orders (Including Colorado Placements): $45
- Online Orders: $35
- Material Fee Only (Personal FedEx Shipping Account): $15
I’m not in the US. Where do I order from?
For EMEA customers: place your orders by emailing orders.emea@bio-techne.com
For general inquiries email: info.emea@bio-techne.com
Does Novus Biologicals still provide the same product guarantee?
Yes, we offer a 100% guarantee on our Novus reagent products. If these products do not perform in your hands as stated on the datasheet, please contact our technical service team. You will be offered a replacement product, credit, or full refund if we are unable to resolve the issue to your satisfaction.
How can I find Novus Biologicals products and services on bio‑techne.com?
Simply enter the product name, catalog number or a keyword into the search bar at the top of any page. If needed, apply filters to narrow your results and select your product of interest.
Will the catalog numbers be the same?
Yes! You can use the same catalog numbers from novusbio.com to find products on bio‑techne.com.
How will I know which Bio‑Techne brand makes the product I’m looking at?
The brand will be listed under the product name, and the brand logo will be on the right side of each product page.
How do I find my product documents?
Each product page has an icon for product documents (e.g., Product Datasheet/COA/SDS) in the top right corner. This takes you to the Product Document download section on the product page. You’ll need your product lot number to request your COA. You can also use the Certificate of Analysis Finder Tool at bio‑techne.com/resources/cofa-finder-tool.
Where are the product protocols?
Downloadable Protocol PDFs will be in the Product Documents section of the product page.
Why Is Novus Biologicals Moving?
Why Is Novus Biologicals Moving?
To simplify and improve your online purchase experience, we are moving Novusbio.com to bio‑techne.com. Bringing all Bio‑Techne brands together on one website provides you with one destination to:
- Streamline your search, and quickly find exactly what you need from our expansive portfolio of life science products.
- Easily purchase all our products from R&D Systems, Novus Biologicals, Tocris and more with one account on bio‑techne.com.
- Exclusive access to cutting-edge and innovative analytical instruments and assays.
- Tap into an extended network of best-in-class customer service and technical support.
Contact Us
Contact Us
Bio‑Techne: Customer & Technical Support:
1-800-343-7475 customercare.na@bio‑techne.com
Live Chat:
Locate the chat window on the bottom right corner of each web page.
Novus Biologicals Customer Service:
1-888-506-6887, or nb-customerservice@bio‑techne.com